Frequently Asked Questions
Everything you need to know about Orion Van Gear apparel and service.
How long does shipping take for Orion Van Gear orders?
Standard domestic shipping typically takes 3-7 business days. International orders may take 10-21 business days depending on the destination and customs processing.
What is your return policy for apparel?
We offer a 30-day return window for all unwashed and unworn items with original tags attached. Please visit our Returns Portal to start a claim.
How do I ensure I choose the right size?
Every product page includes a detailed sizing chart. We recommend measuring a similar garment you own and comparing it to our dimensions for the best fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Are your products ethically sourced?
Yes, Orion Van Gear is committed to ethical manufacturing. We partner with suppliers who adhere to fair labor practices and utilize sustainable materials whenever possible.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's progress.